Occasionally, you may encounter an error page when attempting to log into one of the library's online resources. Here are some tips that may help.
1. Try clearing your computer's cache/browsing history. In most cases this will do the trick.
- PC (Windows): On your keyboard his CTRL+SHIFT+DELETE. This will bring up a box to clear the cache, cookies, etc.
- Mac: On your keyboard his CTRL+SHIFT+DELETE. This will bring up a box to clear the cache, cookies, etc. This works with Firefox and Chrome; see below for Safari instructions.
2. Try opening the link using an incognito or private browser window. (See more information on finding your browser's private browsing mode.)
3. Request the full text of the resource you are trying to access using our online form.
If you need additional help, contact the library for assistance.
